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Our payment, return and shipping policies.
PAYMENT POLICY:
We prefer
using Pay Pal as it is quick, easy and secure. Pay Pal allows you to use your credit card or an automatic
withdrawal which facilitates immediate shipment. If you prefer to send a Money Order please e-mail for
address and amount.
RETURN:
Customers
often ask what our return policy is. We aim for complete customer satisfaction. If you are not happy with your purchase, we
want to hear about it. Let us know within 7 days of receipt if something is wrong and we will do what we can to make it right. |
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SHIPPING AND HANDLING:
Our policy is to ship your item(s) within 2 days of purchase.
We use Priority Shipping unless slower method is requested. We add NO handling charges. Insurance is optional
but we are not responsible for items lost in shipping.
We offer the following shipping methods:
USPS Priority Mail (2-3 day)
USPS Parcel Post (less expensive, slower)
Multiple purchases will usually result in a
savings to you on shipping costs. Shipping of individual items by Parcel Post rather than Priority Mail can also result
in savings. BEFORE checkout please email open2ideas@wildblue.net for shipping discounts on multiple items or parcel post shipping. Thank you.
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